Frequently Asked Questions
What is the minimum commitment?
Monthly plans require a 3-month minimum subscription to ensure we have enough time to build, launch, and demonstrate results. After 3 months, cancel anytime with 30 days notice. Annual plans have no minimum period — you pay upfront for the full year and are not locked in beyond that.
Is hosting really included?
Yes. All plans include managed hosting, SSL certificate, CDN, and 99.9% uptime SLA. You do not need to purchase hosting separately.
Do you provide domain registration?
Yes, we provide domain registration and management. We handle DNS, renewals, and domain-level security so you never have to worry about it.
Can I upgrade my plan later?
Absolutely. You can upgrade from Starter to Business or Pro at any time. The cost difference is prorated. Downgrades take effect from the next billing cycle.
What is your policy on design changes and revisions?
We start every project with a structured discovery session where we capture your full requirements in writing — design preferences, pages, features, and content. Build begins only after both sides confirm the scope. Small content updates (text, images, contact details, pricing) are always included. Design changes are limited to 2 per year on the Pro plan. Any redesign, new feature, or functional change beyond the agreed scope is quoted separately as a new project.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) and direct bank transfers. Bank transfers are completely free. Credit and debit card payments carry a 2% transaction fee. All payments are in USD.